Tandem Hospital Partners

Revenue Cycle Analyst & Trainer - IT

Job ID
# of Openings
Information Technology
Corporate Office



Tandem Hospital Partners works with leading hospital systems across the U.S. to build and operate state-licensed, CMS-accredited, acute care neighborhood hospitals.  These next-generation hospitals offer convenient, 24/7 neighborhood access to high quality, compassionate emergency and inpatient care, offering low wait times and an exceptional patient experience.


Tandem’s strong clinical, retail, and hospital experience establishes us as the preferred partner in this emerging, innovative industry segment with the most experienced, collaborative, values-driven leadership team.  By partnering with Tandem, hospitals can meet the growing demand for emergency and inpatient services in communities where they are currently underrepresented, providing more convenient access to high quality, integrated and patient-centered care.


Job OpportunityRevenue Cycle Analyst and Trainer


We are looking for an innovative thinker.  An enthusiastic professional to become part of the energy and join our team where you will engage in our efforts to improve patient satisfaction, clinical outcomes and operational efficiency. The Revenue Cycle Analyst and Trainer (front-end/patient access) is responsible for working closely with administrators, physicians and others to investigate and design strategic initiatives in order to improve revenue cycle statistics, reporting capabilities and overall performance.  This opportunity is for someone looking to expand their experience and work in an amazing, growing organization. 


Tandem Hospital Partners is a very dynamic, changing and often ambiguous environment, being highly adaptable to change and having the ability to operate under ambiguity are ideal.  Having an open mind, a willingness to learn and an understanding about our vision and values is paramount.  Finally, the successful candidate should have a strong focus on quality and collaboration, with a servant heart and the ability to create value across the company. Being collaborative, communicative and a team player are important attributes of this position. Upholding the values and mission of the Tandem Hospital Partners family.




Essential Functions

  • Upholds the values and mission of the Tandem Hospital Partners family Upholds the values and mission of the Tandem Hospital Partners family
  • Manage entire revenue life cycle from strategic planning to tactical activities to support revenue cycle integrity and achieve financial goals
  • Implement, design and provide support for business and administrative analytics within revenue cycle functional areas
  • Develop dashboards and reports with key performance indicators, metrics, data points and formulas
  • Interpret and summarize information, performing statistical tests and analysis
  • Optimize existing technologies within the revenue cycle relating to patient access, charge capture, coding, billing and clinical trials to achieve the highest level of automation and integration
  • Develop departmental strategies to meet cash projection formulas, reduce days in accounts receivable, and reduce denials
  • Discover the root cause of data flow issues, recommend changes and assist with the resolution
  • Performs database editing/auditing functions to maintain and improve data quality
  • Determine how processes can be aligned with best practices to achieve optimal results, measureable change and quantifiable, positive contribution
  • Assist in the identification of new technologies that will improve departmental operations and takes a leadership role in any new technology implementation
  • Serves as a consultant to the regions and corporate staff
  • Will assist in creating training material, and E-Learnings.
  • Will travel to multiple facilities and conduct training to the Patient Access Staff
  • Performs other duties as needed





Minimum Qualifications


  • Bachelor’s degree in Business, Finance, Information Technology, Healthcare or other related degree
  • Minimum of 4 years’ experience required in Patient Access, Front End service
  • Extensive experience in revenue management, patient financial services, charge capture and health information systems
  • Expertise in data extraction and database queries
  • Able to synthesize information recognize trends
  • Knowledgeable of healthcare improvement methodologies
  • Knowledgeable of reimbursement/payment policies, medical terminology, medical record coding and claim billing
  • Epic Single Billing Office Administration Certification OR Epic Prelude Certification, a plus
  • Confident to present complex information to front-line, mid-level, and executive staff
  • Able to relate and communicate positively, effectively and professionally with others
  • Work calmly and respond courteously with under pressure
  • Collaborate and accept direction
  • Exhibits strong verbal and written communication and demonstrate excellent customer service skills
  • Ability to be adaptable in order to work with challenging and demanding tasks and clients
  • Ability to quickly evaluate and prioritize tasks in a fast-paced environment
  • Demonstrate detail-orientation and superior time management skills
  • Proficiency in MS Office (Word, Excel, PowerPoint), and must have strong data entry skills
  • Knowledge in EMR Applications (Epic, Centricity, Soarian)



Downtown, Houston, TX


Travel Required

Up to 25% depending business needs


Eligibility Requirements

If you are applying for a position in the United States, you must be at least 18 years of age, legally authorized to work in the United States, and not require sponsorship for employment visa status (e.g. TN, H1B status), now or in the future.

Tandem Hospital Partners strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment.  THP is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, Veteran status, gender identity or expression, genetic information or any other legally protected status.  We maintain a drug-free workplace and perform pre-employment substance abuse testing.


The essential functions listed are typical examples of work performed by positions in this job description and are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks and responsibilities.  Specific duties and responsibilities may vary depending on department or program needs without changing the general nature and scope of the job or level of responsibility.  Employees may also perform other duties as assigned.


Any combination of education and experience that would likely provide the required knowledge, skills and abilities as well as possession of any required licenses or certifications is qualifying.




Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Share on your newsfeed